Your business depends on strong ongoing relationships, not only when a project is underway. The changing nature of technology requires ongoing surveillance of the industry, reading the signs and developing strategies for sustainable business development.
Wavelink remains a leader in our industry by understanding the entire channel, product life-cycles, client upgrade pathways, economic and competitive considerations.
Pre-sales activities create a permanent posture for success, keeping you ahead of your game, including:
- Scoping of solutions
- Building BOM and quotations including specification setting
- Predictive surveys for wireless
- Product demonstrations and full POC support.
Our solutions approach, combined with our position as ‘technology aggregator’ in your service delivery matrix, means your clients needs can be delivered and serviced with confidence.
During the sales process, we work directly with vendors and channel partners to ensure quotes are comprehensive, addressing objectives and taking into account the complexities to deliver elegant, cost-effective and appropriate solutions. Your sales process is enhanced by our:
- Channel management
- Developing a sales strategy for product & solutions for channel and vendor partners
- Developing partners to sell and support our vendor solutions
- Promotion of product into channels
- Online store & simplified transactions for partners.
- Sales and Technical Certification and Education
- Product webinars and vertical awareness
- Vendor onboarding including delivering training and workshops for partners.
We do so much more than sitting in the background, supplying and supporting vendor products. We actively support your own marketing efforts into your industries and territories and we proactively generate our own channel-focused marketing, promotion, awareness raising and lead generation.
We beat our own drum and in turn give you what you need for drumming up business of your own.
- Demand generation activities
- Promotions and campaigns
- Vendor-driven events
- Channel events – webinars, customer events, lead generation.
We are ready to help.
- Tier 1 and 2 technical support
- Vendor escalation
- Project management
- Installation and configuration assistance
- Assistance in deployment and roll out.
“...great support with the turnaround of quotes and support in solutions we have offered our customers”
“The support we get, we rate very highly. Doing business with Wavelink is very easy. All requests are actioned quickly and nothing is too much trouble.”
“Wavelink (Spectralink) is a key component of our customer offering (DECT) and as such, needs to be backed by solid, reliable service. Wavelink has not let us down.”