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How we can help your business

Over 20+ years we have delivered these 5 core pillars of service:

Services2019-09-12T16:45:15+10:00

Pre-sales

Your business depends on strong ongoing relationships, not only when a project is underway. The changing nature of technology requires ongoing surveillance of the industry, reading the signs and developing strategies for sustainable business development.

Wavelink remains a leader in our industry by understanding the entire channel, product life-cycles, client upgrade pathways, economic and competitive considerations.

Pre-sales activities create a permanent posture for success, keeping you ahead of your game, including:

  • Scoping of solutions
  • Building BOM and quotations including specification setting
  • Predictive surveys for wireless
  • Product demonstrations and full POC support.

Sales

Our solutions approach, combined with our position as ‘technology aggregator’ in your service delivery matrix, means your clients needs can be delivered and serviced with confidence.

During the sales process, we work directly with vendors and channel partners to ensure quotes are comprehensive, addressing objectives and taking into account the complexities to deliver elegant, cost-effective and appropriate solutions. Your sales process is enhanced by our:

  • Channel management
  • Developing a sales strategy for product & solutions for channel and vendor partners
  • Developing partners to sell and support our vendor solutions
  • Promotion of product into channels
  • Online store & simplified transactions for partners.

Enablement

  • Sales and Technical Certification and Education
  • Product webinars and vertical awareness
  • Vendor onboarding including delivering training and workshops for partners.

SALES ENABLEMENT

Providing our partners sales teams with the latest product and vendor information they need to engage their customers and work towards a more successful selling process, this information might take the form of customer-facing content, sales best practices, and tools.

TECHNICAL ENABLEMENT

Providing instructor lead courses for both Spectralink and Fortinet solutions.

Marketing

We do so much more than sitting in the background, supplying and supporting vendor products. We actively support your own marketing efforts into your industries and territories and we proactively generate our own channel-focused marketing, promotion, awareness raising and lead generation.

We beat our own drum and in turn give you what you need for drumming up business of your own.

  • Demand generation activities
  • Promotions and campaigns
  • Vendor-driven events
  • Channel events – webinars, customer events, lead generation.

Support

We are ready to help.
  • Tier 1 and 2 technical support
  • Vendor escalation
  • RMA
  • Project management
  • Installation and configuration assistance
  • Assistance in deployment and roll out.
ENGAGE WITH WAVELINK TO EXPAND YOUR BUSINESS
“The service and support we have experienced from Wavelink as our preferred distributor of Fortinet products has been absolutely exceptional”
“Wavelink stands head and shoulders above any other distributor we deal with”
Dedicated staff. Friendly & superior product knowledge than your competitors. Exceptional listening & adaption skills.

VALUE ADD? WE VALUE MULTIPLY

Assisting resellers find, close, implement & support new business; leading to accelerated growth.

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