Improve resident experience with the future of resident engagement from Tapendium
November 16th, 2023 @ 10:00 am - 11:00 am AEDT
The contemporary aged care facility model is evolving, with a shift to implementing household design principles (not hospital) with a luxury feel (like a hotel or resort). And, with the recent aged care reform, there is a focus on provider compliance transparency, which is empowering consumers of aged care with more information to exercise a better-informed choice.
The question remains as to how, as a senior living and aged care provider, you can leverage technology to increase operational efficiency, improve resident satisfaction, and attract new residents?
Join Alicia Schottler, Wavelink’s National Mobility Channel Manager and guest speakers, Steve Wooding, CEO at Tapendium and Simon Williams, Commercial Director at Tapendium, to learn how Tapendium’s aged care platform can:
- automate the allocation of resident requests so they are assigned to the correct staff member
- support aged care operators’ workforce to deliver a luxurious home experience
- enable residents to be and feel connected, heard, empowered, and fulfilled.
Join the webinar at 10:00 am on Thursday 16 November 2023 to learn more
Register today!
Host:
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Alicia Schottler, National Mobility Channel Manager, Wavelink
Alicia Schottler is Wavelink’s National Mobility Channel Manager, focusing on enabling Wavelink resellers to successfully sell and support mobility solutions. Based in Melbourne, Alicia has been with Wavelink for nearly 8 years and has more than 14 years of experience in mobility and telecommunications from a diverse range of industries and organisations. |
Panelists:
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Steve Wood
Steve is the CEO of Tapendium and has held a number of business-building and operational roles in tech-focused businesses in the UK and Australia over the past 20 years. In 2015, Steve transitioned from corporate roles to startup-focused opportunities. He has since built two software platform businesses. After acquiring Tapendium with his business partner in 2017, Steve has been at the helm of the Melbourne-based company for the past six years. The team is enjoying success in several countries across South East Asia, working with globally recognised Luxury Hotel operators, and has recently ventured into the healthcare and retirement living sectors. |
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Simon Williams
Simon joined Tapendium as the Director for Commercial in late 2020, following a successful 15-year tenure in the fast-paced hospitality technology industry. With more than a decade of consulting experience, Simon has worked with many of Australia, New Zealand, and the Pacific’s premier tourism operators. He is passionate about assisting organisations in transforming their business operations and enhancing interactions with their customers. |
