Returned Merchandise Authorisation (RMA)

Notes:
- You must be a Wavelink Authorised Reseller to use this form.
- A fee of $66 ex GST is chargeable for any equipment to have No Fault Found (NFF)

Please use the following steps to arrange equipment return:

Complete and submit the online form below.
You will be redirected to a confirmation page.
Wavelink will then process your submission, generate an RMA number & email you a completed document.
Please return the equipment to Wavelink, together with a printed copy of the RMA document.
To check the status of your RMA please email rma@wavelink.com.au with your RMA number.

Step 1 - Complete and SUBMIT the form below

Please fill out fields below. * indicates a required field.


Goods Ordered/Supplied in error?
Date*
Equipment Order Code*
Dead on Arrival (DOA)?
In-Warranty Fault?

Product*
Model*
Serial Number*
Product ID (PID)*
Manufacture Date*
Currently covered under SpectraCare or SpectraCare+ Enhanced Maintenance Support?
SpectraCare / SpectraCare+ Contract Number
System ID*

Fault Type*
Fault Description*

Reseller Details
Reseller Name*
Reseller Job / Reference No.
Contact Name*
Contact Number*
Contact Email*

Equipment Return Shipping Address
Company Name*
Contact Name*
Street Address*
Suburb*
State*
Postcode*

	Leave this empty

Returned Merchandise Authorisation (RMA)

Step 1 - Complete and SUBMIT the form below

Reseller Details

Equipment Return Shipping Address

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