Voice Quality Monitoring
Proactive monitoring and troubleshooting of voice quality issues for faster problem resolution.
- The industry's first voice quality monitoring application that collects and transmits voice quality metrics directly from the phone in real time
- Replace many costly and complex solutions that require the use of network probes
- Improve IT productivity by enabling real-time troubleshooting and problem resolution
Features and benefits:
- Transmit metrics in real time, or near real time, directly from the phone in the standard RTCP-XR (IETF RFC 3611) format
- Publish metrics using the SIP PUBLISH method
- Provide flexible reporting and alarming based on metric triggers and/or events
- Enable quick, real-time troubleshooting while the affected customer is still on the phone
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