Manufacturing and Logistics

 

Wireless Voice

Manufacturing and Logistics - Voice

Being able to communicate effectively from anywhere around a large workplace delivers many benefits , including less machine downtime, increased staff productivity and higher levels of staff safety.

Key staff can carry a single, portable device that is not only a cordless telephone, but can also receive urgent text messages and can even be used to raise the alarm in the event of an emergency. A range of solutions are available that suit a variety of sites, with a family of industrial handsets with duress functionality rated for shock, water, dust and explosion.

Mobility Has Many Rewards

For supervisors, machine operators, warehouse staff and maintenance workers to be able to carry their telephone extension with them throughout the factory or warehouse has many tangible benefits.

Missed calls become a thing of the past and key personnel can make or take phone calls on the move. Being contactable at all times improves staff efficiency and cuts response to production problems and as all internal calls on site are free, costs can be significantly reduced..

Delivering Messages Has Never Been Simpler

Integrated text messaging capability provides much more functionality than just wireless voice communications. By interfacing with an almost unlimited choice of process control, security, alarm and LAN based messaging systems, the cordless system becomes a truly integrated wireless solution for manufacturing sites.

Fire panels, relays, sensors and paging systems can all be integrated to generate messages for dispatch to cordless handsets, pagers, display boards or audible alarms. Text messages can be sent to individuals or groups of cordless handsets.

Protect Your Most Important Asset

Many manufacturing and logistics workers are required to work in environments where their personal safety is at risk. Cordless handsets with duress functionality ensure that the alarm is raised if urgent assistance is required.

With features such as alarm button, rip cord, man down and location identification, duress handsets deliver peace of mind to users and also enables employers to meet their OH&S obligations..

 

Feature Video

Industrial wireless handsets

Important features for manufacturing and logistics:

  • Can provide wireless extensions to any voice platform
  • Wi-Fi or DECT
  • Wireless handsets can receive urgent text messages (eg industrial control systems, fire, duress alarms, evacuation)
  • Range of handsets to suit different applications (eg robust – shock/water/dust protection, staff protection/duress)

Wireless LAN

Manufacturing and Logistics Wireless LAN

With warehouses, factories and outdoor areas difficult to wire, manufacturing has long been a user of wireless LAN technology. But all too often, wireless systems pose their own problems thanks to metal obstacles and electromagnetic interference that make industrial sites a harsh radio environment. The microcell architecture used by traditional wireless LANs exacerbates the problem, with complex channel planning needed to deal with the network's own interference as well as that from external sources. Meru is different.

Designed for the All-Wireless Enterprise

From the beginning, Meru designed its network for the All-Wireless Enterprise: an organisation that never needs to depend on wires for connectivity. For a manufacturing, supply chain or distribution organisation, this can be a game-changer in terms of business agility and operational efficiency.

Meru's virtualized Wireless LAN architecture avoids channel planning and gives every user on the network a strong, contention-free signal through a dedicated Virtual Port. The system is cost-effective, easy to set up and adaptable to any application. Whether needed for telemetry, telephony, location-tracking or security, Meru delivers an Ethernet-like connection with cellular-like mobility.

  • Wireless Like Wire. Meru's virtualized Wireless LAN offers all the performance that users expect from wired Ethernet combined with the mobility of cellular.
  • Quality of Service. Data applications get all the bandwidth they need while toll-quality voice is assured.
  • Business Agility. High-performance, proactive monitoring and solid reliability assure users that the network meets tight SLAs.
  • Airtime Fairness. Each client in a packed warehouse gets the same experience as a single user connected to the entire wireless network.
  • Strong Security and Simple Management. It is easy to control the diverse devices that students connect to a network, ensuring that legacy clients do not affect overall performance or compromise security.

 

Feature Video

iPhone app for WLAN Management

Important features for manufacturing and logistics:

  • Support for wireless data, voice and video with QOS
  • High user densities
  • Ability to provide wireless coverage over large areas
  • Simple to install / simple to manage
  • Simple centralised network management for multi-site facilities
  • Support for simultaneous multiple:
    • Wi-Fi clients (a/b/g/n) - Meru Airtime Fairness means WLAN performance is not influenced by slower devices
    • Devices (notebooks / netbooks/ iPhones/ smartphones)
    • Operating system Windows (XP, 7), Apple etc
  • Support for RFID, RTLS

IP Telephony / UC

Manufacturing and Logistics IP Telephony / Unified communications

One of the biggest challenges facing large scale sites such as factories and warehouses is the ability to communicate with workers who are somewhere on site. Standalone traditional PBXs deliver limited functionality, may not support mobility around the site, require dedicated wiring and are generally not integrated with other key manufacturing applications.

These are also often harsh environments, so having robust equipment able to withstand the rigours of daily operation is paramount. Ensuring the highest levels of worker safety and emergency response in dangerous areas is also critical in many manufacturing and warehouse sites. IP PBX systems, often integrated with wireless extensions, are meeting the challenge, at a lower cost to users.

Benefits of IP PBX in Manufacturing and Logistics

IP systems deliver advanced communications that improve onsite communication, enhance responsiveness to customers and optimise operational productivity and costs.

Improved Onsite Communications

Having a phone system that offers features such as wireless extensions, presence and IVR ensures calls are routed as efficiently to the correct worker, wherever they may be on site. By communicating with other process management and staff protection systems, IP PBXs are able to improve responsiveness in the case of an emergency.

Simplified Network Management

By converging voice and data onto a single common network means less equipment and easier integration for IT staff. Communication within as well as between sites, can be easily achieved by simply dialling an extension number.

Cost Savings

Managing costs in manufacturing is critical. IP telephony enables some or all phone calls to be made via the internet at no additional cost. IP PBXs that support SIP extensions means that manufacturers are not locked purchasing proprietary handsets from a single vendor. Rather, they are able to choose from a wide range of wired and wirelessIP telephones with features that meet their needs and budgets.

Unified Communications

An IP PBX that supports unified communications applications enables integration of communication and collaboration solutions including messaging, voice, video, chat and presence on the one platform. These standards-based applications integrate with business tools such as Microsoft Outlook, tying together applications with a simple user interface.

 

Feature Video

Play Digium Switchvox Overview Video

Important features for manufacturing and logistics:

  • Outlook integration
    • Voicemail / fax to e-mail – manage calls from customers and staff from office or mobile device (eg iPhone, Blackberry etc)
    • Dialling from Outlook
  • Support for a wide range of SIP voice phones
  • Supports wireless extensions
  • Point and click – easy call handling for reception to transfer calls to workers
  • Supports both traditional (analogue or ISDN) and VoIP calls
  • Call reporting and logging

Network Access / Security

Network Access / Security

The increased reliance on wireless networks in factories and warehouses as the primary means to deliver applications such as manufacturing control, wireless voice delivery and wireless barcode scanning has resulted in increased demands for network access control, network security and wireless intrusion prevention.

Managing the Bring Your Own Device (BYOD) phenomenon

The challenges in managing network access are being amplified by the new generation of personal smart devices including iPhones, tablets and other devices that workers and contractors want to use in the factory or warehouse. The BYOD phenomenon is seeing a flood of diverse Wi-Fi® devices entering networks claiming their share of WLAN resources. Networks must be prepared to deliver secure, scalable wireless network access to a diversity of devices and users

Wireless networks should be capable of enabling one-click self provisioning of client devices for secure 802.1x connectivity.

BYOD Guest Access Management Requirements:

  • Easy-to-use, one-click self-provisioning capabilities
  • Centralised, customisable portals for guest authentication
  • Automatic notification services by email or SMS message
  • Powerful reporting, auditing and customisation capabilities
  • Secure role-based access with granular policy management enabling differentiated levels of access
  • Intuitive interface that simplifies the creation of complex policy-based workflows
  • Seamless integration with existing wired and wireless networks

Network Access Control (NAC)

Manufacturers and warehouses have security demands that are unique. Employees, contractors and visitors to a facility, may all require secure access to the network.

NAC Requirements:

  • Register computers, PDAs, and other networked devices.
  • Check computers for up-to-date OS patches, anti-virus and anti-spyware protection, and restricted applications such as P2P.
  • Allow users to remediate any compliance issues without having to engage IT staff.
  • Add access security to your wireless deployments.
  • Track all network access and usage. Broadcast important messages and emergency notifications instantaneously to all network users.

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