Wavelink Blog

Utah’s Salt Palace Deploys Meru Wi-Fi for High Device Densities

Meru Networks 802.11ac Wi-Fi deployed over a 679,000 square foot facility

Salt Palace Convention Center in Salt Lake City, Utah has deployed an extensive Meru Wi-Fi network to address high densities of mobile devices and deliver comprehensive Wi-Fi coverage throughout the Salt Palace, a 679,000 square foot facility.

Tips for a More Realistic 2015 Mobile Device Budget

Health organizations finalizing budget plans for 2015 should be taking a look at their mobile device strategy and how it can become more efficient and less costly.

Hospitals and practices increasingly are supporting bring-your-own-device policies for physicians because the docs are demanding it and there isn’t a way to really get around it, says Mike Lanciloti, vice president at Spectralink Corp., a vendor of purpose-based mobile communication devices for the healthcare, retail and manufacturing sectors.

Physicians are on call between their practices and the hospital, and they want the apps, schedules and other conveniences of smartphones while working. But those phones are using the cellular network and ringing up recurring monthly fees, and hospital may be subsidizing some of the cost for the physicians.

A provider organization may want to look into buying purpose-based communication devices for physicians from Spectralink or other vendors, but the reality is that it’s a battle administrators likely will lose, Lanciloti says. Further, administrators themselves often also are using their own smartphones and won’t want to give them up.

Visit Health Data Management to read full article

Is it worth waiting for faster wi-fi?

The second phase of 802.11ac is still a year away.

The latest iteration of wi-fi technology, 802.11ac, brings considerable advantages over its predecessor, 802.11n. But not all 802.11ac technologies are created equal.

Products are coming to the market in two waves. Wave 1 products are available now, and products based on Wave 2 are unlikely to hit the market until late 2015 or early 2016, leaving organisations facing a choice of whether to upgrade now or face a long wait.

Research firm Dell’Oro says the modest price increase for Wave 1 products from 802.11n is helping to fuel healthy growth, but many users continue to hold out for products supporting Wave 2.

Jonathan Ordman, director of enterprise wireless specialists Wavelink, which counts Meru Networks as a vendor, says that 802.11ac gear already accounts for the bulk of sales. “More than 70 percent of [Meru’s] worldwide access point shipments in the last quarter were 802.11ac, up from around 50 percent in the previous quarter,” he says.

But despite the excitement around the new standard, the two-stage approach creates confusion, says Pat Devlin, managing director of Ruckus Wireless Australia & New Zealand.

Visit CRN to read full article

Need flexibility of enterprise mobility?


All the Power of Switchvox for Your iPhone

Digium is excited to announce the release of Switchvox Softphone for iPhone. The Switchvox Softphone for iPhone brings enterprise mobility to Switchvox by delivering all the power of the award-winning Digium IP Phones to your iPhone.

  • Receive and make calls including extension dialing directly from your iPhone
  • Advanced call control include; transfer, 3-way conference and even record
  • Control your status and see real-time status of your contacts
  • Incredibly simple configuration
  • Connectivity on any WiFi, 4G, or LTE network
  • And much more!

Visit Digium to learn more!

How a Reliable Dorm Wi-Fi Solution Can Make the Grade At Campus


by Manish Rai

We’ve shared our own success with the challenges of delivering Wi-Fi in Dorm rooms. But we also want to share the stories of other customers. So we talked to a number of Higher Education customers, including St. John Fisher to hear how their team’s Campus experience went.

Getting Started with Dorm Room Wi-Fi Planning

There was unanimous agreement that dorm rooms are among the most challenging places on a campus to deliver Wi-Fi.  Most dorms tend to deploy APs in hallways, yet building materials and placement of bathrooms can prevent adequate signal where it is needed the most—within the rooms.

The growth in connected devices per student—which, based on our recent survey, now exceeds five per student on campuses, has not helped. With both the number of connected devices and the overall traffic growing at around 50% YoY, providing adequate capacity is a constant challenge. If this were not enough, the increased usage of products like Wireless Printers and Apple TVs that use chatty protocol - Bonjour - makes matters worse. In fact, some universities have reported that Bonjour makes up 70% of their dorm room traffic. On top of all this, students are increasingly replacing cable with Netflix and streaming services for movies and live sports from the Internet, and that is a recipe for campus Wi-Fi woes.

Taking Control of The Dorm Network

So how does one take control of the dorm network and deliver the service level that students expect? Though the challenges may seem insurmountable, connectivity in your dorms can be tamed by following the five steps below:

1. Create a blacklist of devices that do not play well with enterprise networks (e.g., some wireless printers) and ban their use.

2. Plan dorm capacity three years out by providing for two to three times today’s demand.

3. Consider installing in-room access points to provide the best coverage for all students.

4. Deploy software solutions that allow students to register their Bonjour devices and connect to them without flooding the network.

5. Limit student bandwidth during peak hours or based on usage scenarios.

So What’s Next?

As a vendor with a major focus on the Education market, Meru has been busy creating an optimized solution for the dorm rooms.  Meru’s dual 11ac radio wall-plate access point ensures that you can meet the bandwidth needs of students for many years to come. Integrated wired ports allow students to connect their Xboxes and other wired devices as well.

Meru’s “Personal Bonjour” application allows students to register their devices and connect to them from anywhere on campus, while simultaneously limiting Bonjour-related multi-cast traffic that can bring the network to its knees. Meru Connect can automate onboarding of students’ personal devices. And you can enforce user bandwidth limits to ensure fair access for all students. In short, we keep listening to our customers to ensure that we are creating a complete solution for their needs.

While creative students will continue to find ways to bring the dorm network to its knees, Meru has taken majors strides toward developing a solution that can help you keep pace with the demand.

Click here to request a free trial on the industry’s first dual-radio 11ac access point.

Hospital staff at risk from ice scourge and waiting room rage

ESCALATING aggression and threats to staff are plaguing hospitals, according to new data seen by the Herald Sun.

One nurse attributed the problems to “waiting room rage” and the ice drug scourge.

The nurses’ union fears the risk is rising so rapidly someone will be murdered on duty.

The State Government says better tracking of such incidents is providing a more accurate picture of the problem.

And it told the Herald Sun that if re-elected on Saturday it would match Labor’s adoption of the nursing union’s 10-point plan to stamp out violence.

Freedom of Information requests to 14 state hospitals and health networks show a startling increase in “code grey” alerts for aggressive, threatening behaviour at many of them.

Visit the Herald Sun to read full article

A cure for phone addiction

cure for phone addiction

by Lisa Lomas – Purple Wifi

In an earlier blog we looked at nomophobia, or the fear of being without a mobile phone. We concluded that some of us might actually be getting dangerously attached to our phones. So, to avoid such drastic action as jumping into a drain pipe to rescue a lost phone (like Ella Birchenough) we questioned whether there is a cure for nomophobia?

Addiction to phones, mobile devices and other technologies actually does have formal treatment.

Visit Purple Wifi to read full article

Why location based services will make us happier shoppers

location based happy shoppers

by Becki Wood – Purple Wifi

Location based happy shopping

Who doesn’t like shopping? Well, for those who aren’t so keen, Location Based Services should help to make it a better experience. New WiFi based technologies allow shops to utilise geo-fencing, drawing invisible lines around our favourite sales areas or locations and allowing a store to realise when we are there. This enables the store to gauge what purchases we might be considering. We can be sent information or offers in real time (by email or SMS) to our mobile phone, so we could bag ourselves a really good offer that very day! It is sometimes more exciting to a consumer to get an offer there and then, relevant to the actual shopping experience they are having at that very moment.

The benefits of location based tracking

There are clear benefits of location based tracking. It has been used to find lost hillwalkers, track people who have done wrong, to wayfind or assist in healthcare practices.

The highs and lows of location based tracking are discussed in this brilliant article; a guest post byMartijn Verbree. He talks about how using micro-location services to interact with consumers clearly increases customer experience, as well as increasing a venue’s data and analytics. This could include a mortgage manager picking us out of a branch queue when we walk in, a supermarket click and collect service, auto hotel check-ins as soon as we arrive through the lobby, or even a freebie if we have stood in a queue for far too long.

The value exchange

Each time we walk into a store carrying a mobile device, we give information away about ourselves including how we move around and where we physically spend time. If we log into the WiFi what the store learns is even richer. Most of us do care about privacy, but are happy to share data if we get something in return – e.g. free WiFi and relevant information. Martijn suggests that businesses should always keep the consumer in mind.

‘I’d be happy to trade some of my privacy, but I want to have the choice what is shared and I need to see a clear value’.

Martijn concludes:

“Dear businesses,

I’ll give you my information if you can enhance my end-to-end customer experience, including
when I:

  • Turn into the parking lot, route me to a free space close to the exit, just how I like it
  • Walk through the store, provide me with a discount on something I want rather than an offer on something I do not need
  • Am in front of the deli counter in a long queue, send some more staff to me to help
  • Need some help making a choice between French or English mustard, come and find me to offer advice
  • Need to pay, allow me to skip the (self) checkout queue and settle via my phone
  • Want to leave, guide me to the barista that is making my (complimentary) flat white whilst the store staff are delivering my goods to my car near the exit.”

Sounds good doesn’t it? What do you think?

Spectralink Voice Quality Optimization

Crystal Clear Purpose

In every unique business environment superior voice quality can be a challenge to implement—you need more than a basic phone to get the job done. At Spectralink we listen to the challenges of our customers. In fact, listening is at the core of our business. We know it’s what’s on the inside of your communications solution, matched by the skill of the people on the outside—that make solutions work the way you need them to.

Spectralink Voice Quality Optimization, VQO, is an engineered system that delivers superior voice quality over in-building, enterprise Wi-Fi networks. The system is built of technology on the inside of each and every Spectralink device—and the knowledge and expertise of our partners and specialized system architects, on the outside.

Visit Spectralink to learn more about VQO

Top tips for implementing an in-hospital mobile communications strategy

Healthcare institutions across the world are realising the benefits of mobile enabled employees and embracing in-building communications systems. However, not enough organisations are enabling healthcare workers to focus on care, rather than administrative tasks says Spectralink Corporation (“Spectralink”), a global leader in wireless solutions for healthcare institutions.

“The world is undergoing a mobility revolution. New devices, applications and approaches mean that expectations in this area have never been higher,” said Simon Longhurst, Manager, OEM & Global Alliances, Spectralink. “More mobile communications strategies are being deployed within hospitals. As a result, healthcare institutions must carefully consider their options and ensure they install the right system to deliver improved efficiencies and quality of care.”

Visit Business Computing World to read full article