Wavelink Blog

Digium IP Phones Receive Internet Telephony Excellence Award

By Julie Webb


We are happy to report that TMC has named Digium’s family of IP Phones as a recipient of the 2014 Internet Telephony Excellence Award, presented by Internet Telephony magazine.

“The editors of INTERNET TELEPHONY are excited to grant Digium with an INTERNET TELEPHONY Excellence Award for its innovation in IP communications. Digium’s IP phones have demonstrated outstanding quality and delivered exceptional solutions for its customers,” said Erik Linask, Group Editorial Director of INTERNET TELEPHONY.

“Digium has been recognized with a 2014 INTERNET TELEPHONY Excellence Award for proving its dedication and excellence in advancing IP communications,” stated Rich Tehrani, CEO, TMC.

Digium phones are designed exclusively for use with Asterisk and Switchvox. All models include unprecedented HDVoice and plug-and-play deployment at a price that fits any budget. Enhance user’s productivity with built-in advanced applications such as voicemail, call log, contacts, phone status, user presence, parking and queue metrics. Digium phones provide simple, intuitive access to a wealth of information, saving businesses valuable time. With the phones’ open JavaScript API, it’s easy to build customized applications to tailor the user experience to your specific needs.

Visit Digium for more information

Wi-Fi Degree of Difficulty: Belly Flop or Triple Lindy?


Whether you’re practicing your competitive dive routine or planning out your wireless infrastructure, it’s typically beneficial to know how difficult the attempt is going to be. In the Olympics, the more complex the dive sequence is the more points you get if you pull it off perfectly. String a few good dives together and you’re off to the medal stand. With a well-designed and deployed wireless network, your only reward might be some highly productive users with very few complaints. So while you might not get a gold medal, here are three of the main areas that will help you gauge the degree of difficulty when designing a wireless infrastructure:

1. Devices, devices everywhere….

The first consideration is going to be around devices, not just the number of them, but also the type. So if you have 1,000 Dell laptops that all have exactly the same OS, desktop image, chipsets and drivers, that’s not that hard to plan for. Add in 9,000 more and your degree of difficulty just went up.  Now, take those 10,000 devices, but instead of standard issue laptops, they are smart phones, tablets, scanning devices, sensors and Wi-Fi phones. All different manufacturers. All different models. All different versions of OS, many of which may have radically different Wi-Fi performance characteristics (802.11 a/b/g/n/ac, number of streams, data rates, transmit power, receive sensitivity, etc). Your Wi-Fi degree of difficulty is climbing the charts. So don’t just plan for the expected number of devices, be sure to figure in diversity as well. Also keep in mind that in the next couple of years you are going to be expected to support Wi-Fi enabled devices on your network that you haven’t even thought of yet. A Wi-Fi implementation is not a static deployment, but must have a blueprint to expand and change over time as new requirements become apparent.

2. Got Apps?

Here again, you need to look at two different things. First, how complex, or data intensive is the app? Are we talking live streaming interactive HD video, or are we sending a few packets up and down every now and then? Is the app client/server-based, or is the majority of the traffic upstream? Are these apps intended to be used while in motion or stationary? Understanding this will have big impacts on your channel planning, AP placement and even vendor selection.

Once you understand app complexity, you need to look at criticality. How critical is this app to the organization’s well being? If in your office Wi-Fi went down right now, you would be massively inconvenienced, but the world’s not going to come to an end (really, it won’t). But if you were taking orders on your Wi-Fi phone while driving a fork truck across on a warehouse floor, shipping fresh produce across the state and the network went down, you could be jeopardizing your entire business. On a trading floor, even the slightest bit of latency could mean millions of dollars, not to mention what an outage would cost. Even if it’s the simplest app in the world, make sure you understand its broader impact on your organization, and plan for the appropriate degree of app difficulty. It’s also important to understand that you may have Apps of different levels of criticality on the same network. For example, in a hospital, patient guest access may be sharing the same Wi-Fi as life critical devices (IV pumps, heart monitors, etc.). Planning for, recognizing, and prioritization those critical applications and devices should be key in planning your Wi-Fi application support.

3. Running Interference…

Last, but not least, you have to understand the RF environment you are deploying in. Conference rooms are typically easier than dorm rooms that double as tornado shelters. Wi-Fi in a warehouse in the country is easier to lay out than one parked next to an airport (notwithstanding the constantly changing RF environment in warehouses as stock rotates!). A 40 room motel will probably be just a touch less pre-work than what is needed for a cruise ship.  And let’s not forget about rogue AP’s, microwave ovens, cordless phones, Bluetooth devices, wireless video cameras, outdoor microwave links, wireless game controllers, Zigbee devices, fluorescent lights, WiMAX, etc etc… that can all impact Wi-Fi performance.

End users are convinced that Wi-Fi just magically happens and should work like it does from their couch at home. What they don’t understand is that their single AP deployment surrounded by drywall and serving six devices is a “belly flop” on the difficulty scale. Your organization, let it be a school, university, hospital or enterprise, might have an environment “degree of difficulty” that looks more like the Triple Lindy (full credit to Rodney Dangerfield). Plan accordingly.


Wavelink Online Store Webinar Recording

The Wavelink Online Store is a fantastic resource that enables our resellers to access a wealth of real-time information, online quoting and stock availability. To ensure our resellers are equipped to use the online store we have provided a recording from our recent Online Store webinar that will show you how to;

• Navigate and search for an item online
• View Pricing
• Check Stock availability
• Place and track orders

Meru Achieves Microsoft Lync Wi-Fi Certification

By Dennis Huang posted August 22, 2014


The desktop phone is fast becoming a relic. Mobile devices have changed how and where we work. Businesses, schools, healthcare providers, and many other organizations are making the move to unified communications tools like Microsoft Lync. So today, with the addition of a UC client or softphone, people can easily make phone calls or initiate video chats from their favorite mobile device. This involves running voice traffic over a wireless LAN on a mobile device such as a laptop, tablet, or smartphone, and eliminating the need for separate desk phones and cutting cell phone bills. But many voice-over-wireless-LAN deployments are limited and not for everyday use, because it’s difficult to deliver the voice quality and rock-solid reliability that people expect.

This is changing.

802.11ac Wi-Fi is ideal for supporting demanding applications like voice and video. 802.11ac, which offers three times the data rate of legacy 802.11n Wi-Fi, is an ideal platform for the build-out of “video ready” networks. In addition, many organizations are moving to Microsoft Lync as their UC platform of choice. Together, this signifies an explosion of phone and video conferences over Wi-Fi from smartphones, tablets, and laptops.

To help organizations ensure that their wireless infrastructure is ready for the demands of voice and video collaboration, Meru’s 802.11ac AP832 and AP822 access points (APs) have been certified under the Microsoft Lync Server Wi-Fi Certification program—the first APs to satisfy Microsoft’s new 802.11ac testing requirements. The certification program, established in July, helps to ensure a better user experience, with high voice quality, a minimum of dropped calls even when roaming between APs, and fewer IT deployment and support issues.

Meru is doubling its efforts to ensure interoperability between our products and applications that run over Wi-Fi, such as Microsoft Lync. With wireless becoming an everyday utility, it is critical that the network just works!

Learn more about our Microsoft Lync solution.

The Glennie School Implement Meru Networks 802.11ac Wireless Solution

The Glennie School, a private K-12 Anglican day and boarding school for girls in Toowoomba, Queensland, has implemented Meru Networks’ 802.11ac wireless solution to provide seamless wireless access to the school’s 250 staff and 850 students.

The school implemented the solution in Term 1 2014, through Wavelink, the Australian distributor for Meru Networks, and Computelec, its reseller and Meru Networks Platinum Partner.

Read full Media Release

Purple WiFi turns attention to Asia Pacific market

APAC blog

Purple Wifi have their eyes on Asia Pacific – Coming to Australia?

By Becki Wood – Purple Wifi

Cloud-based social WiFi provider, Purple WiFi, has embarked on the next stage of its global development with strategic expansion into Asia Pacific. This growth will be delivered by the company’s latest senior hire, Allen Pan, who takes on the new role of VP – Asia Pacific.

Allen Pan joins Purple WiFi from global WiFi network provider, Boingo, where he built the company’s entire Asia Pacific Business Unit and Operations from ground-zero, accounting for over half of Boingo’s overall network footprint. Within this role he secured major carrier partnerships across the region in a number of countries including China, Taiwan, Korea, Singapore, Japan and Malaysia.

Visit Purple WiFi to read full article

Meru 802.11ac Wi-Fi Delivers Uninterrupted Service to ISTE 2014 — More Than 13,000 Simultaneous Devices with as Many as 1,200 in a Single Room

Meru and technical partner CCLD ensure high performance of streaming voice and video for thousands of attendees in 3.9 million square foot Georgia World Congress Center

SUNNYVALE, Calif – August 12, 2014 – Meru Networks® (NASDAQ:MERU), a leader in intelligent Wi-Fi networking, today announced that the Georgia World Congress Center (GWCC) has deployed Meru 802.11ac Wi-Fi to support high densities of mobile devices used by event exhibitors and attendees in its 3.9 million square-foot facility. The International Society for Technology in Education (ISTE) show, held at the GWCC June 27 through July 1, 2014, saw more than 13,000 simultaneous connections at peak times, with as many as 1,200 in a single room.

“Networks like ours have to serve a wide variety of ‘customers,’ from exhibitors to attendees, contractors and our own staff, all of whom expect and require flawless reliability and the highest possible performance,” said Mark Zimmerman, general manager of the GWCC. “Meru 802.11ac helps us ensure that we can handle a practically unlimited number of devices running the highest bandwidth applications, including video and voice, on a consistent basis.”

Visit Meru Networks to read full Press Release

Does WiFi make us more – or less – sociable?

Does WiFi make us more or less sociable?

Becki Wood of purple Wi-Fi explores whether Wi-Fi make us more – or less- sociable.

I love my mobile phone!
An interesting social media article by David Murton posed the question – Is WiFi making us less sociable?

David says: “We now live in a culture in which someone on your screen is actually physically closer to you, two dimensionally anyway, than the three dimensional people sitting around you in a packed cafe – a cafe that, apart from the clicks of the fingers on the keyboards, is eerily quiet.”

Phubbing is snubbing someone in favour of using a mobile phone. It is portrayed perfectly in our header image, a picture by Banksy aptly named “Mobile Lovers”. There’s even a whole Facebook page community talking about it, liked by nearly 30,000 people so far. We have all seen people taking out their phones at a restaurant leaving the other diners totally ‘phubbed off’. Some of us even have ‘no phone’ rules when out now to encourage more old fashioned conversation…

Visit Purple WiFi to read full article

Take your Wi-Fi “Back to School”

By Kevin Coppins


Key considerations for K-12 schools when choosing a wireless vendor (part 2)

If your Wi-Fi network doesn’t speak “AC”, it’s probably time for some after school tutoring to get it up to standards. In part one of this series, we talked about a few of the things that decision-makers must consider when choosing a wireless vendor from the “device” point of view.  But that’s only half the story. Wi-Fi is hard (not quite teaching fifth grade hard, but difficult nonetheless). You need to make sure your wireless network partner gets that, and has both the technical and the industry chops to support you for the long term.

1. Its about teaching and learning – period
Schools are seasonal, and your chosen wireless partner should be ramping up support and delivering software release to accommodate your busy times. Teachers don’t want to be helpdesks, they want to teach; your Wi-Fi vendor should not only “get” that, but be able to demonstrate it.  School districts also have brand new buildings mixed with the ones their great grandparents attended. That’s an RF nightmare, but you can’t let that prevent a student from getting equal access to learning materials and lessons. Make sure your vendor understands your real-life challenges and expectations, and can meet them.

2. Worry less about the architecture and more about the connection
Vendors love to dazzle with their competitive differentiators and fancy architecture slides and “Doom” worthy GUI interfaces.  But let’s be clear – It’s not about where the controller is located, how “Fat” the AP is or how slick the admin console appears. It’s about how easily your students can connect, how well they stay connected and what their experience is while their connected. Focus your due diligence and your evaluations on that, and leave the marketing “buzz” behind.

3. Be open (source) minded
You will always want choice, so don’t get locked in to a single vendor.  The world changes, you should be able to as well.  Software Defined Networking (SDN) is more than just a fad, it will be a key differentiator in how quickly your network can adapt to the changing mobile landscape. Make sure your chosen vendor not only understands that, but can demonstrate their level of commitment to being open and flexible. Look for OpenFlow certified products and a roadmap that supports them.


SDN And Wi-Fi: Will They Ever Be Friends?

Can the WLAN industry and its highly proprietary systems play nice with a technology that’s poised to be a poster child for interoperability?

By Lee Badman

Given that we’re in an age where most IP-based technologies converge on networks without borders, it stands to reason that SDN and WLAN — both white-hot topics in the industry today — should buddy up. But the story is a lot more complicated than that.

SDN initiatives are gathering steam on many fronts. Taking both the Grand Award and SDN category award in this year’s Best of Interop product competition, the Open Daylight Project’s Hydrogen shows that even though software-defined networking is in its infancy, it’s also on many people’s minds as the obvious evolution of highly interoperable networking. And this is where we start feeling a bit of tension when contemplating how SDN and wireless networking might hook up.

Read full article at NetworkComputing.com